American Express could be awesomer (was: American Express is awesome)
I started this entry before leaving on a two week trip to China, as a reminder to rave about American Express. I thought I should at least post it, even without the happy ending I was expecting.
The day before leaving for China, I browsed some travel websites and found out that an American Express card will get you personal check cashing services at some Bank of China branches. Of course, the internet didn’t yield much information, so I gave American Express’s Global Assist line a call. I was floored that the lady offered to call their China offices and the Bank of China to determine if my cards would work for cashing personal checks.
So, wow. The intent was great. All this nice service. I think I called on a Saturday, expected a call back Sunday night (Monday morning in China). Unfortunately, that call never came and I left on my trip.